PLATFORM PRICING
Pricing is based on usage of the platform resources in minutes.
Edge is subject to monthly commitments.
Volume discounts for Cloud are available above 1M mins/month.

Pricing for various usage types

 
VOICEGAIN CLOUD & EDGE
SPEECH TO TEXT
STANDARD
$0.0070
per minute
$0.42
per hour
SPEECH TO TEXT
PREMIUM
$0.0095
per minute
$0.54
per hour
REAL-TIME SESSION 
(SIPREC, SOCKETS, ETC)
$0.0025
per minute
$0.15
per hour

Contact us for Custom Model pricing.  Will require minimum revenue commitments 

 

Price FAQs

How do you measure Speech-to-Text time?
For transcription (offline or realtime), the time duration is defined as the duration of the submitted audio data or file.

Speech-to-Text time usage is measured in 1 second increments.  
How do you calculate real-time session price?
Audio may be streamed continuously using Websockets, gRPC, SIP/RTP, SIPREC, WebRTC, or MRCP (for apps like Voice Bots, IVR, agent assist) - the Real-time Session price is measured separately from and in addition to the Speech-to-Text price. For 2 channel audio, each leg is measured separately.

Real-time Session price has a minimum billing increment of 6 seconds and is measured in 1 second increments.
What is the difference between Standard and Premium Model?
The accuracy of Voicegain's Premium Speech-to-Text model is about 3%-4% higher than the Standard model. Both use the same acoustic model and vocabulary. The Premium model performs more optimization during recognition.
What about PSTN/carrier charges?
The above pricing does not include costs of PSTN. Client may extend its SIP infrastructure to Voicegain while retaining its existing provider. Voicegain also provides its own SIP carrier as part of its Programmable IVR/RTC callback APIs