Voicegain ASR is invoked from any VoiceXML IVR platform over MRCP. We are compatible with VXML platforms like Avaya, Genesys, Cisco, etc.
DEPLOY AT THE EDGE OR ON CLOUD
The software is available on the Cloud or deployable at the Edge (i.e. on client’s infrastructure).
CUSTOM ACOUSTIC MODELS
Clients can train the acoustic model to include utterances related to industry jargon, Speaker style and accents, etc.
TUNING AND TESTING TOOLS
Voicegain provides tools for tuning and testing grammars. Same tools can be used to collect data for acoustic model training.
LICENSING BASED ON USAGE
Voicegain ASR is licensed based on usage. This helps clients avoid significant upfront capital outlays in licensing ASR ports.
We provide full support for grammars like GRXML and JSGF. We include a library of built-in grammars and support large vocabulary models too.