KEY FEATURES
VOICEXML/MRCP SUPPORT

Voicegain ASR is invoked from any VoiceXML IVR platform over MRCP. We are compatible with VXML platforms like Avaya, Genesys, Cisco, etc.

DEPLOY AT THE EDGE OR ON CLOUD

The software is available on the Cloud or deployable at the Edge (i.e. on client’s infrastructure).

CUSTOM ACOUSTIC MODELS

Clients can train the acoustic model to include utterances related to industry jargon, Speaker style and accents, etc.

TUNING AND TESTING TOOLS

Voicegain provides tools for tuning and testing grammars. Same tools can be used to collect data for acoustic model training.

LICENSING BASED ON USAGE

Voicegain ASR is licensed based on usage. This helps clients avoid significant upfront capital outlays in licensing ASR ports.

SPEECH GRAMMARS,
LARGE VOCABULARY

We provide full support for grammars like GRXML and JSGF. We include a library of built-in grammars and support large vocabulary models too.

Voicegain Automated Speech Recognition (ASR) for IVR
SPEECH RECOGNITION FOR TELEPHONY BASED VOICEXML IVRs 
Voicegain MRCP ASR is a realtime speech recognition engine for VoiceXML based IVR applications. It supports speech grammars in GRXML &  JSGF formats and provides n-best results. We also provide results from our large vocabulary model for utterances that are out-of-Grammar(OOG) or have low confidence results. 
Voicegain offers advanced IVR test and optimization tools
TEST AND OPTIMIZATION TOOLS
Voicegain ASR comes with easy-to-use tools to analyze, tune, test, and optimize speech grammars that are used in IVR applications. We also have tools and APIs that allow developers to train a custom acoustic model. This can offer much better recognition performance for a client's domain.