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AI Voice Agents Platform

Build LLM-powered AI Voice Agents

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MRCP ASR

ASR for VoiceXML IVR Platforms

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APIs, SDKs, Docs & Pricing

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By Industry

Healthcare Payers
Contact Centers
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Regulated Enterprises

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Voice AI for Regulated Enterprises

Banks, insurers, healthcare organizations, and government agencies can't send voice data to someone else's cloud. Voicegain runs entirely in your environment — on-prem, in your VPC, or fully air-gapped — with nothing leaving your perimeter.

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The challenge

Voice AI shouldn't force you to surrender your data.

100%

of audio, transcripts, and models stay inside your infrastructure — nothing is sent to a third-party cloud for processing

0

external API calls required — the full speech stack, including models, runs where your security team can audit it.

PII

redaction built in — names, card numbers, SSNs, and health information scrubbed from transcripts before they're stored.

Most voice AI vendors are cloud-only — a non-starter when regulators, auditors, or your own security policies require data to stay inside your perimeter. Voicegain was built for exactly this constraint: the same models and APIs, deployed as software in your datacenter, your VPC, or an air-gapped network.

Three paths forward

How Voicegain fits your compliance posture.

From a ready-made agent running inside your walls to raw APIs on air-gapped hardware — every path keeps your data where it belongs.

Path 01 · Fastest

Deploy Casey

A pre-built AI voice agent deployed entirely inside your environment, with identity verification and audit logging from day one.

  • ✓Runs in your VPC or datacenter
  • ✓Caller identity verification
  • ✓PII redaction on every transcript
  • ✓Full audit trail of every call
  • ✓Warm transfer to your staff
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Path 02 · Flexible

Build on the Platform

Build agents on your own terms — your LLM (including self-hosted models), your data, your security review.

  • ✓Works with self-hosted LLMs
  • ✓Grounded on your internal documents
  • ✓Custom vocabulary for your domain
  • ✓Integrate behind your firewall
  • ✓Deploy in your VPC for full data sovereignty
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Path 03 · Custom

Start with APIs

License the core speech stack as software and run it on your own hardware — including networks with no internet access at all.

  • ✓Streaming & batch transcription
  • ✓Telephony bot API
  • ✓Real-time speech analytics
  • ✓MRCP for legacy IVR replacement
  • ✓On-prem or air-gapped deployment
Learn more →
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Use cases

What regulated enterprises run on Voicegain.

On-prem voice agents

Automate member and customer lines with AI agents that never send a single packet outside your network.

PII & PHI redaction

Scrub sensitive data from transcripts automatically — store what compliance allows, nothing more.

Air-gapped deployment

Defense, intelligence, and critical infrastructure run the full stack on isolated networks with zero internet dependency.

Compliance monitoring

Score every recorded call for disclosure adherence, prohibited language, and regulatory scripts — with a full audit trail.

Custom vocabulary

Drug names, legal terms, product codes, acronyms — tune recognition to the language your business actually speaks.

Legacy IVR modernization

Replace end-of-life ASR behind your VoiceXML IVR via MRCP — no application rewrite, no cloud dependency.

Trust & compliance

The certifications your auditors will ask about.

HIPAA

Full compliance with healthcare regulations.

SOC 2 Type 2

Audit complete on all 5 criteria of SOC 2.

PCI DSS

Complies with Level-2 v4.0 PCI guidelines.

E2E-Encryption

Secure solutions from call start to finish.

Customer stories

In their words.

"Our call center agents are the first point of contact for some of the most vulnerable Medicaid populations. Realtime guidance from Voicegain Casey means faster, more accurate answers for our most vulnerable members."

Sean Schreiber
EVP, Chief Innovation & Strategy Officer
Alliance Health Plan

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Routine provider calls were overwhelming our call center staff. We launched Voicegain Casey and today we automate 40% of our Claims ane Eligibility calls. This has freed up our Agents to truly engage with Members and increase our NPS.

Kirti Mutatkar
CEO
UnitedAg

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Voice AI under
Your Control

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