Products

AI Voice Agent Platform

Build LLM-powered AI Voice Agents

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MRCP ASR

ASR for VoiceXML IVR Platforms

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Developers

APIs, SDKs, Docs & Pricing

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By Industry

Healthcare Payers

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Documentation

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Implementation guides

Status Page

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System health & uptime

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Voice AI built by people
who truly get Voice and AI.

Our core team has been doing this for 20+ years. We own the Voice AI Stack. And we know that automation is a journey. We deploy exactly where customers want to - Cloud, VPC, or datacenter.

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Trusted by companies building amazing voice AI products

Mission

Voice AI under
enterprise control.

Our mission is to enable enterprises to deploy private, mission-critical voice AI at scale. We own the models, we build the platform, and we partner deeply with customers running some of the world's most demanding contact center operations.

2020

Founded

3 Billion

Annual minutes of Voice processed by our platform

25

Customers using Voicegain Casey or Platform in prod

4 Million

Members served by Voicegain Casy

Our values

What we believe.

Five things that have stayed constant since 2020. They show up in how we hire, what we build, and how we work with customers.

01

Voice is critical infrastructure for a business of any size

02

Customers should control how Voice data is processed and stored

03

Built to deliver sustainable business outcomes, not a jazzy demo

04

Underpromise and Overdeliver

05

The hard part is the last 10%.

The Team

The people building Voicegain.

Engineers, speech scientists, contact-center operators, and healthcare ops veterans. One team.

Arun Santhebennur

Co-founder & CEO

Go To Market & Product Strategy  

25+ years of building 0-1 & scaling in Voice CX space.

B.Tech, IIT Bombay. MBA, IIMC

Dr. Jacek Jarmulak

Co-founder & CTO

Engineering & Voice infrastructure

30+ years of building and scaling Voice AI products.

PhD in AI,  Delft University

Kuo Zhang

FOUNDING AI STAFF SCIENTIST

Machine Learning & AI

Runs the ML Team. Owns the AI in Platform and Casey.

BS Tsinghua, MS Columbia

Tracy Puleo

VP, Sales · Healthcare GTM

Brian Krajewski

VP, Cust Success · CX & Growth 

We're always looking for people across engineering, product, customer success, and operations. Want to join Voicegain?

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Investors

Backed by people who get voice infrastructure.

We've raised from firms with deep enterprise infrastructure experience — investors who understand that voice AI isn't a feature, it's a category.

[Investor 1]

[Investor 2]

[Investor 3]

[Investor 4]

Advisors

People who help us steer.

Industry veterans from healthcare payer ops, contact center management, and voice infrastructure who advise on strategy and customer engineering.

Tabatha Erck

Fmr CEO@Zipari, VP Ops@Superior

Tab has been CEO and COO of Healthcare SaaS companies like Zipari & Remedy. She also led Ops & Sales in Health Plans (Superior, Medica) and TPAs (Fulcrum)

Mike Bourke

Fmr SVP Five9, Veint

Mike is a Contact Center Product Leader. He has held SVP/CPO positions at Five9, Aspect and Verint, all leading Contact Center ISVs.

Jason Fama

SVP Engg@Sift, Fmr SVP@Talkdesk

Jason is an Engineering and CTO leader. He is currently SVP Engg at SIFT. He was the SVP of Engg at Talkdesk and VP Engg at Verint prior to that.

Where we are

Two offices, mostly remote.

Industry veterans from healthcare payer ops, contact center management, and voice infrastructure who advise on strategy and customer engineering.

Headquarter

Dallas, Texas

1333 Corporate Dr,
Ste 211,
Irving, TX 75038

Bay Area

Milpitas, California

860 Hillside,
Ste 150,
Santa Clara, CA 95054

India

Bengaluru, Karnataka

91Springboard 3rd Floor, Padmavathi Complex, 80 Feet Rd, Nanjappa Reddy Layout, Koramangala 8th Block, Koramangala, Bengaluru, Karnataka 560095, India

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Voice AI under
Your Control

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