SPEECH ANALYTICS API
Voicegain Speech Analytics API allows developers to analyze audio recordings of calls, web meetings, podcasts and more. These recordings get accurately transcribed and analyzed using AI. We inspect both audio and the transcript to extract sentiment plus other metrics and entities. The annotated recordings can accessed using our APIs. We also provide a reference Web UI that can be customized by clients.
INGEST AUDIO FROM DIVERSE SOURCES

Voicegain Speech Analytics can ingest audio from diverse sources like files, object storage (e.g S3), Web APIs, SipRec, even network mirroring. 

SPEECH ANALYTICS AT THE EDGE

Voicegain can offer control, data privacy and security by providing analytics at the Edge (i.e. on client’s infrastructure).

CUSTOM ACOUSTIC MODELS

Voicegain can train the acoustic model to include utterances related to industry jargon, Speaker style and accents, etc.

AFFORDABLE PRICING

Voicegain is disruptively priced to analyze 100% of recordings. Why sample, when you can know it all.
Pricing is based on usage, so there are no fixed costs.

BOTH AUDIO AND TEXT 
ANALYZED BY AI

Our AI algorithms are applied both to call audio and the transcript in order to extract features like sentiment throughout the call, relevant entities, etc.

CONTACT CENTER
SUPPORT

Use with Voicegain Speech-to-Text APIs during the IVR and live agent interaction to enhance automation with Voice Bots

KEY FEATURES
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